iCtrlBiz: End-to-End Fulfillment of Smart Transport for Employees

CIO Vendor Swift growth of industrialization and rapid expansion of IT firms to newer locations have led one thing to another and has addressed major IT infrastructure fixes. However, from the corporate angle, managing the employee transport operations has been a major drawback in establishing a stable and strong organizational structure. It is estimated that around 3 lakh employees work at BPO/Call centres in and around Bangalore and nearly all of them use company transport facility. Managing the operations of Corporate Employee transportation is very complex and dynamic. The challenge for any Transport Manager will be to make sure that all the employees are provided pick-up and drop as per the shift schedule with a minimum travel time.

Working in the niche Employee Transport(ET) segment, Noida based iCtrlBiz(ICB) Consulting specializes in the business of providing complete end-to-end IT enabled smart logistics solutions to companies, primarily for its employee transportation business. ICB’s solution, Smart Transport, addresses the requirement of IT enabled Transport Management and successfully assists organizations to execute logistics/transportation functions for large corporates. “We are a Master Service Provider, which means we provide technology, managed services and fleet services to organizations providing transportation to their employees”,says Shailendra Tripathi, CTO at iCtrlBiz Consulting.

Cost Effective SMART Transport
ICB’s ‘SMART Transport’ solution enables the organizations in realizing opportunities to plugin any leakages, thereby making their operations seamlessly efficient and thereby reducing costs. ICB does this while ensuring employee satisfaction, catering to their convenience and need for safety.

ICB has set up a robust and dynamic knowledge management system as a
part of its innovation lab. Through this, the company keeps a track of market trends, consumer preferences and organizational needs. Using the insights derived from the KM system and ICB’s collective knowledge, state-of-art technological solutions are developed. Cutting edge technologies like Cloud computing and AI/ML are highly endorsed while designing such solutions. Besides, through its flexible business model, we provide standalone and/or a combination of services to our clients. This ensures that the services are uninterrupted and are up to the clients’ satisfaction levels. One of ICB’s clients, a Fortune 50 company, was facing problems with skyrocketing ET spends. As a result of this, a number of other problems emerged, including high cost of operations, low levels of transparency of operations, low SLA visibility, and lower employee satisfaction for transport provided by company. ICB analyzed the entire ET function and implemented its ‘Smart Transport’ solution for IT enablement of entire Transport Operations. The company provided skilled team of staff for change management across India locations. ICB also engaged the ET workforces on a ‘Guaranteed Savings’ model. One unique fact is that ICB allows the client to ‘pay when it save’.

ICB has set up a robust and dynamic knowledge management system as a part of its innovation lab

With such exceptional approach towards client satisfaction, ICB is further headed towards a higher growth trajectory, with healthy margins. Currently, ICB is working on next level of innovative B2B mobility products which will simplify and integrate the highly fragmented employee transport market in the near future. ICB’s aim is to simplify, organize and consolidate this segment through innovative technological solutions. “We intend to transform the organizational ET system from a set of functional processes to an enriching experience, with healthy margins”, concludes the CTO.